At Diginics India Private Limited, customer satisfaction is our priority. This Cancellation and Refund Policy outlines the conditions under which cancellations and refunds may be processed for our services. By using our services, you agree to the terms specified below.
Eligibility for Refunds –
Refunds may be considered under the following circumstances:
- Service Non-Delivery:
If a service has not been delivered within the agreed timeframe due to our fault, you may request a refund. - Incomplete Service:
If the service provided is significantly incomplete compared to the agreed scope of work, you may qualify for a partial or full refund. - Technical Issues:
Refunds may be granted if technical errors caused by us prevent proper service delivery or functionality.
Non-Refundable Cases
Refunds will not be processed under the following conditions:
- Change of mind after the service has been initiated or delivered.
- Issues caused by third-party service providers or platforms not directly under our control.
- Failure to provide necessary information, documents, or approvals required for service completion.
Cancellation Policy
- Before Service Commencement: Cancellations made before the initiation of service may be eligible for a full refund.
- After Service Commencement: Cancellations after the service has begun will be reviewed, and refunds, if any, will depend on the work completed and agreed terms.
Refund Process
To request a refund or cancellation, please contact us at info@diginics.in with the following information:
- Your name.
- Details of the service.
- Reason for cancellation or refund request.
- Supporting documents (if applicable).
We will review your request and provide a resolution within 10 business days. If approved, refunds will be processed via the original payment method within 7-14 business days.
Contact Us
For any inquiries regarding our Cancellation and Refund Policy, please contact us:
- Email: info@diginics.in
- Phone: +91-9711775252
